PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information.

INFORMATION WE COLLECT

When a customer contacts us through our website or call advertisements regarding refrigerator or fridge service, we may collect only basic details such as name, phone number, and area or city. This information is collected only for the purpose of registering the service request and assigning an independent private technician.

USE OF INFORMATION

Customer information is used strictly for registering fridge-related service requests and connecting the customer with an independent private technician. We do not use customer data for marketing, promotions, or any unrelated purposes.

DATA SHARING

Customer details are shared only with the assigned private technician to enable service coordination. We do not sell, rent, or share customer data with any other third parties.

NO PAYMENT DATA COLLECTION

We do not collect or store any payment-related information such as bank details, debit or credit card details, or UPI information. Any payment, if applicable, is handled directly between the customer and the technician.

COMPLAINTS AND RESPONSIBILITY

We do not handle service-related complaints. Any issues, disputes, or complaints must be addressed directly with the assigned private technician. We act only as a service coordination platform.

DATA SECURITY

We take reasonable steps to protect customer information from unauthorized access. However, no method of data transmission over the internet is completely secure.

CONSENT

By using our website or contacting us through our advertisements, you agree to this Privacy Policy.

CONTACT INFORMATION

For privacy-related queries only, you may contact us at:

Email: frozoneworks@gmail.com